Code White: Responding to Aggressive/Violent Behaviour
This course focuses on a team intervention response to a situation in which an individual (customer/client/patient) is behaving in a potentially dangerous/aggressive manner towards themselves or others and the situation is escalating or has the potential for escalating beyond the abilities of the person dealing with the situation.
Covered in the course are topics such as: principles of team intervention; hands on practice in physical containment and team restraint with proper body mechanics; experience training in simulated scenarios; and safe management of violent and assaultive behaviour.
Course duration: 1/2 day or 1 day
